Privacy Policy

FingerTips Digital Manager / FingerTips VA
Website: https://www.fingertips.ie
Effective date: 17th February, 2026

1. Who We Are

FingerTips Digital Manager / Virtual Assistant (“we”, “us”, “our”) provides virtual assistance, digital management, and web support services.

If you have any questions about this policy or your personal data, you can contact:

L O’Reilly
Email: admin@fingertips.ie
Location: County Meath, Ireland

2. What Data We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Phone number

  • Business details

  • Information submitted through contact forms

  • Payment information (processed via third-party providers)

  • Website usage data (via cookies and analytics tools)

We only collect data that is necessary to provide our services or respond to enquiries.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide agreed services

  • Issue invoices and process payments

  • Manage client relationships

  • Improve website performance

  • Comply with legal obligations

We do not sell or share your data for marketing purposes.

4. Legal Basis for Processing

Under GDPR, we rely on the following lawful bases:

  • Consent (when you submit a form or opt into communications)

  • Contract (when providing agreed services)

  • Legal obligation (for tax and accounting compliance)

  • Legitimate interests (to operate and improve our business)

5. Payment Processing

Payments may be processed via:

  • Bank transfer

  • Revolut

  • Stripe

  • PayPal

We do not store your banking details.

6. Third-Party Services

We may use third-party providers such as:

  • Website hosting providers (Hosting Ireland)

  • Email service providers (MailChimp)

  • Analytics tools (Google Analytics)

These providers may process limited personal data on our behalf and are expected to comply with GDPR standards.

7. Data Retention

We retain personal data only as long as necessary:

  • Client records are retained for accounting and tax purposes (typically 6 years under Irish law).

  • Enquiry data is retained for a reasonable period unless a request for deletion is made.

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Lodge a complaint with the Data Protection Commission in Ireland

9. Cookies

Our website may use cookies to:

  • Improve user experience

  • Analyse website traffic

  • Ensure website functionality

You can manage cookie preferences through your browser settings.

10. Data Security

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.